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Troubleshooting Digital Cards

Troubleshooting:

“I did not receive an email after I registered, but I see my credit card was processed.”

This is likely due to one of the following reasons:

  • The email was blocked, or it is in your Spam mail.
  1. You received the email but did not recognize it. The email will come from Registration@ cordonco.com, and the subject is Minnesota State High School Coaches Association.

  2. The email is sent automatically to the email address in your MSHSCA profile, so if you are using a different email, you may need to edit your profile.

Solution:

You can log into your MSHSCA member profile at any time to open membership links. 

Log in to https://mshsca21.cordonco.com (this is the same link you use to join MSHSCA every year)

Look for the menu on the left side of the page. Click on “Documents Card Print” to open your links.

This is also the same place to EDIT your Profile with any address/email changes.

“I cannot access the membership links after registering. It says: Awaiting Access Approval.”

You are likely in the “Check/Money” Payment Method. You will not have access until the payment has been received. Once payment is received, you will receive an email with the links.

When you join for the 2021-2022 membership year, you will receive two emails.  

The first email will arrive shortly after registering and will provide you a link to print your receipt.  The email will look like the sample below.

Hello Your Name,

Thank you for registering with the Minnesota State High School Coaches Association.

For a copy of your receipt, you can click here. 

Registration Info:

Username: your email

Registration Site: mshsca21.cordonco.com

The second email will arrive after your membership has been processed. You will be provided several links to download to print the general liability insurance information and your membership card.  The email will look like the sample below.

Hello Your Name,

Thank you for registering with the Minnesota State High School Coaches Association.

To print or save your information, click one of the following links:

General Liability Insurance Program

Insurance information.

Download the PDF: (Click here) 

Navigate to the PDF: (Click here) 

Download the image: (Click here)

Navigate to the image: (Click here)

Wallet Size Membership Card

Keep this card with you. The Membership card is good for admission at many high schools and colleges in Minnesota. You can choose the link to save the image and save it to your camera roll. You can then use your smartphone to show the Membership card. As an alternative, you can choose to view the pdf and print a copy of your membership card.

Download the PDF: (Click here) 

Navigate to the PDF: (Click here) 

Download the image: (Click here) 

Navigate to the image: (Click here) 

 

Registration Info:

Username: your email address

Registration Site: mshsca21.cordonco.com

This is a major change in the MSHSCA.  We have been told by the programmer that when major changes like this are made, to expect glitches.  Please be patient this year as we update and move to the digital MSHSCA membership system. 

In the past, your email was only used as a login ID.  From now on, the email address you sign in with must be an active email account that you can access to open the MSHSCA membership emails sent to you.  You must log in with the last email and password that you used to sign up for your membership within past years.  Once you are into the MSHSCA membership system, you can update your member profile.  There is an EDIT button on the left side of your profile.  Please note that your membership card will print the information you have entered.

As in the past, if you are having difficulty, you can write to the Executive Director, Rick Ringeisen, at ringer@mshsca.org and request assistance.